This course was designed to take you on an exciting journey of change, at a pace that is comfortable to you. This personal development course is one of action and cooperation. The aim of the course is to help you get a clear understanding of who you are, and where you stand, and then help you to determine clearly where you would like to be and what change or changes you would like to achieve.

Students in this course will study a range of topics that include:
• goal setting
• action planning
• situation analysis
• implementation
• selecting between the options
• evaluation.

This self paced course shows you how to communicate more effectively by analysing your own strengths and weaknesses, as well as showing you easy to follow steps on how to become more assertive, and effective, in your communication.

Students in this course will study a range of topics that include:
• effective communications, skills and styles;
• problem solving
• non-verbal communication
• barriers and effect of feelings on communication
• conflict in communication
• assertiveness in communication
• assessing your assertive communication skills
• assertion
• aggression and submission
• becoming more assertive
• practising assertive communication.